Call to receive assistance in situations of gender-based violence.
Provides crisis intervention, psychological support, and legal advice.
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EN
Emergencies
If you\'re visiting Mexico and face an emergency, you can easily contact authorities through these national services:
Emergency Number: 911
Dial 911 for any emergency, police, ambulance, fire, or civil protection. Available 24/7, free from any phone.
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Attention
tourist
Basic Safety Tips
- Save emergency numbers and your embassy's contact info.
- Carry official ID and a digital copy of your passport.
- Avoid carrying large amounts of cash or valuables.
- Approach uniformed personnel if you need help.
- Check travel advisories before your trip.
Important numbers
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Use this line to report missing persons, abandoned or stolen vehicles, and to channel reports about potholes, streetlights, sewage, or water services.
Available 24 hours a day, 7 days a week.
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Call to report acts, omissions, or social practices of discrimination.
From Mexico City, dial (55) 5262 1490, ext. 5416 and 5432.
From the rest of the country, dial 800 543 0033.
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Call to receive assistance for victims of human rights violations.
Available free of charge from any phone.
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Safe Tourist Assistance Points Green Angels CDMX
Federal Highway 50, Toll Road: México - Caseta San Martín
The Federal Tourism Secretariat's service provides free assistance to tourists in general, and specifically to those traveling by road in Mexico. This service is provided by the Green Angels (Ángeles Verdes). Contacting them will give you tourist information and guidance, as well as roadside mechanical assistance for your vehicle if needed.
How to get there