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Profeco
The Federal Consumer Protection Agency (Profeco) protects consumer rights in Mexico by providing objective and timely information, handling complaints and claims, regulating abusive commercial practices, and promoting responsible consumption.
Contact methods
It offers advice and support 365 days a year, from 9:00 a.m. to 7:00 p.m on weekdays.
Weekends and holidays from 10:00 a.m. to 6:00 p.m.
Social media
PROFECO Module - BBVA Stadium
Av. Pablo Livas 2011, La Pastora, 67140 Guadalupe, Nuevo Leon, Mexico.
Suggested opening hours: 9:00 a.m. - 6:00 p.m.
How to get there